Privacy Policy

Radicati Privacy Policy

Effective Date: May 22, 2018

The Radicati Group, Inc. (“Radicati”) is committed to protecting your information.
This Privacy Policy explains how we collect and use information that you provide via our website, when you register on our mailing list, or purchase from our website. Please review this Policy before you give us any information. By using our website or apps or registering for our services and events, you consent to the collection and use of your information as described in this Policy.

If you have any questions about our privacy practices or questions, requests or concerns regarding your information, please contact us via email at admin@radicati.com.

The Radicati Group, Inc. is the data controller and has its principal place of business at 25 Alsace, Laguna Niguel, CA 92677 USA.

Information We Collect

We collect information from various sources and methods as described below.

Sources of Information

We collect information about you or your devices from the following sources:

• When you provide information to us by registering for our mailing list, purchasing from our website, or otherwise receiving a service from us.

• We use automated means (such as cookies) to collect data from your devices.

Types of Information

From the sources listed above, we collect the following types of information:

• name, business email address, phone number, physical address
• job title
• billing details
• URLs of webpages visited

Information Collected Automatically

When you use our website, we automatically collect and analyze certain information, which includes unique browser identifiers, IP addresses, browser and operating system information, device identifiers (such as the Apple IDFA or Android Advertising ID), geolocation and other device-specific information, Internet connection information, as well as details about your interactions with our website.

Use of Cookies and Other Technologies

We and third parties use various technologies to collect information about your activities on the Radicati website.

Cookies and other local storage technologies – Cookies and local storage objects are files that contain data, such as unique identifiers, that we or a third party transfer to or read from your device to recognize the device, provide services, keep records, and conduct analytics and marketing. We and third parties use automated means to read or write information on your devices. These means include various types of cookies and other browser-based or plugin-based local storage (such as HTML5 storage or Flash-based storage).

You may choose to set your web browser to refuse certain types of cookies or to alert you when certain types of cookies are being sent. Some browsers offer similar settings for HTML5 local storage and Flash storage. However, if you block or otherwise reject our cookies or local storage, our website may not function properly.

How We Use Information We Collect

We use and disclose your information as follows:

• On the basis of express consent, such as:

  • To send you our weekly News-By-Mail newsletter;
  • To send you announcements about new research publications;

• For our legitimate interests in conducting our business, such as:

  • To fulfill your requests;
  • To respond to your questions, concerns, or customer service inquiries;
  • To otherwise communicate with you about your account;
  • To carry out certain marketing activities;
  • To conduct research and analysis, including surveys;

We generally retain information for so long as it is be relevant to the purposes above.
For any of the purposes above, we may share your information with third-party service providers that perform services on our behalf.

Some third parties’ embedded plugins or other automated technology on our websites, such as cookies or social sharing buttons, allow their operators to learn that you have visited or interacted with our websites, and they combine this information with other, identifiable information they have collected about your visits to other websites or online services. These third parties handle this information, and other information they directly collect through their content and plugins, pursuant to their own privacy policies.

Choices About Use of Your Information

We believe it is important to give you choice about the use of your information. We will use your information only as described in this Policy.

Marketing Communications

We will respect your wishes not to receive marketing communications. You can change your marketing preferences by contacting us at admin@radicati.com.

If you gave us your email address to receive marketing communications, you can opt out at any time by using the unsubscribe links or instructions included at the bottom of our emails.
Please note that we will send you service-related communications regardless of any opt-out request. We will not sell or share your information or information with third parties for their own promotional or marketing purposes.

You also can exercise certain opt-out rights by following the instructions at the end of the “Information Collected Automatically” section above.

California Online Privacy Protection Act Notice Concerning Do Not Track Signals
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We do not recognize or respond to browser-related DNT signals, as the industry is currently working toward a common approach to responding to DNT.

Information Security

We have implemented administrative, technical, and physical security measures to help prevent unauthorized access. Despite these measures, no data transmission over the Internet can be entirely secure, and we cannot and do not guarantee or warrant the security of any information you transmit via our website.

We restrict access to information to only employees, contractors, and agents who need such access in order to operate, develop, improve, or deliver our programs, products, and services.

Please note that you are responsible for maintaining the secrecy of your credentials used to access any account or service with Radicati, and you must report suspected unauthorized activity to us. You are responsible for activity conducted with your credentials.

International Data Transfers

Radicati is based in the United States. Depending on your country of residence, when you provide information to us, we will transfer that information to our facilities in the United States. The recipients of the information disclosures described in the “How We Use and Disclose Your Information” section of this Privacy Policy (above) may be located in the United States or elsewhere in the world. Privacy laws in these countries may not provide protections equivalent to those of your country of residence.

California Privacy Rights

Subject to certain limits under California Civil Code § 1798.83, California residents may request certain information regarding our disclosure of information to third parties or their direct marketing purposes. To make such a request, please contact us as specified at the beginning of this Privacy Policy.

Questions, Complaints, and Dispute Resolution

If you have any questions about this Policy or how Radicati processes your information, please email us at the relevant address above or contact us at: admin@radicati.com.

Any complaints about our adherence to the practices described in this Policy should first be directed to Radicati at admin@radicati.com. We will attempt to answer your questions and satisfy your concerns in a timely and complete manner as soon as possible.

Children

Our websites and apps deliver business-related content and are specifically aimed at and designed for use by adults. We do not knowingly solicit or collect information from or about individuals under the age of 18 years.

Changes to this Privacy Policy

We may change this Privacy Policy to reflect changes in the law, our data handling practices or the features of our services or Website. The updated Privacy Policy will be posted on this website. If we make material changes to this Policy, we will provide a more prominent notice.

Last Updated: May 22, 2018

Contact for all privacy matters:

admin@radicati.com
The Radicati Group, Inc.
25 Alsace
Laguna Niguel, CA 92677
United States of America