The Radicati Group Releases “Instant Messaging Statistics Report, 2020-2024”

By • Feb 3rd, 2020 • Category: Radicati Press Release

New study provides key statistics and four-year forecasts on the adoption of Instant Messaging and Mobile Messaging

For Immediate Release
The Radicati Group, Inc.
(650) 322-8059

Palo Alto, CA ”“ February 3, 2020 ”“ The Radicati Group just released “Instant Messaging Statistics Report, 2020-2024” a new study which provides use data and four-year forecasts on the adoption of business and consumer Instant Messaging. The study provides data on the number of Users, Accounts, as well as adoption of Mobile Messaging (also known as Mobile IM or Mobile Chat), and Mobile Texting.

Instant Messaging (IM) solutions, also known as “chat”, continue to show strong adoption with business and consumer users on a worldwide basis. IM solutions are increasingly feature rich and blend with unified communication suites to deliver group chat, conferencing, voice, video, deep integration with group collaboration suites, and more. Mobile Messaging, which refers to instant messaging services designed primarily for use on mobile devices, are also seeing strong worldwide adoption with both consumer and business users.

To order a copy of the study, or for additional information about our market research programs, please email us at or visit our web site at

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