The Radicati Group Releases “Instant Messaging Market, 2016-2020”

By • Feb 22nd, 2016 • Category: Radicati Press Release

Instant Messaging and Mobile Messaging continue to see strong growth with both consumer and business users

For Immediate Release
The Radicati Group, Inc.
(650) 322-8059

Palo Alto, CA – February 22, 2016 – A new study from the Radicati Group provides an in-depth analysis of the market for Instant Messaging (IM) and Mobile Messaging (also referred to as Mobile IM or Mobile Chat) from 2016 to 2020. The study provides extensive data regarding current user and account installed base, four-year forecasts, breakouts by region, business size, and other variables. The report also provides an overview of leading IM and Mobile Messaging solutions.
According to the study, worldwide IM user accounts are expected to grow from over 3.2 billion in 2016 to over 4.1 billion by year-end 2020, representing an average annual growth rate of 6%.

Instant Messaging is popular with both consumer and business users. Nearly all IM services, today, also incorporate rich voice and video features, blurring the line with unified communications. Features such as group chat, voice and video chat, file sharing and PBX integration are among the more prevalent features that come standard with most IM solutions. Mobile Messaging (also known as Mobile IM or Mobile Chat), refers to mobile-to-mobile messaging solutions, which continue to show exponential growth. While the boundaries between traditional desktop IM and Mobile Messaging are blurring, a significant user base still remains on mobile-only Messaging networks.

To order a copy of the study, or for additional information about our market research programs, please email us at or visit our web site at

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