The Radicati Group Releases “Business User Survey 2013”

By • Aug 23rd, 2013 • Category: Radicati Press Release

An extensive survey which examines business and consumer user preferences and attitudes with regards to Email, Instant Messaging, Social Media, Mobile and more.

For Immediate Release
Contact: Todd Yamasaki
The Radicati Group, Inc.
(650) 322-8059

Palo Alto, CA – August 23, 2013 – The Radicati Group, Inc.’s latest study, “Business User Survey 2013” examines business and consumer use of email, instant messaging, social media, mobile, and other information sharing technologies. The survey results are provided as a PowerPoint presentation detailing the results of a comprehensive survey of business users in 46 corporate organizations worldwide, representing a total population of 175,700 employees.

According to the survey, business users send and receive a total of 103 emails per day in 2013, 19% of which they consider spam. On a daily basis, business users spend an average of 2:22 hours on email, 39 minutes on Instant Messaging, and 33 minutes on Social Networking sites.

Despite the growing popularity of cloud business email, 50% of organizations surveyed are still deploying an on-premise email solution, whereas 26% rely on a cloud-based email and 24% have a hybrid (i.e. cloud and on-premise) email solution.

To order a copy of the study, or for additional information about our market research programs, please contact us at (650) 322-8059, or visit

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