By • Dec 29th, 2010 • Category: Radicati in the News

The Importance of a Company Email Policy
December 20, 2010

Some business leaders share stories of processing over 400 emails daily and the technology-focused market research firm The Radicati Group has found that the average business user processed between 100 and 150 emails per day in the past two years.

Google Offers Exchange Insurance
December 9, 2010

Citing a 2008 Radicati Group study and a 2008 Dell Modular Services study, Swidler claims that Microsoft Exchange users experience an average of 2.5 hours of e-mail outages every month and that 72% of companies must deal with an unplanned e-mail outage annually. The Radicati Group’s research suggests Gmail is 10x more reliable than Exchange when planned downtime is taken into account. (Gmail doesn’t have planned downtime.)

Google Cozies Up to Microsoft Exchange
December 9, 2010

It’s a message all too familiar to companies using Microsoft’s Exchange Server and Outlook email system. Microsoft Exchange users face an average of 2.5 hours of email outages a month, according to an IT survey conducted by the Radicati Group cited by Microsoft (NASDAQ: MSFT) rival Google (NASDAQ: GOOG).

Taming the E-mail Beast
December 7, 2010
Korea IT Times

On any given day in 2010, the average corporate user sends and receives roughly 110 messages, according to the latest e-mail Statistics Report compiled by The Radicati Group Inc.

Strict policies make for more effective email archiving
November 11, 2010
Messaging Architects

The Radicati Group recently estimated email users produce 247 billion emails per day, with enterprise users accounting for about 25 percent of that total.

Google Cries Foul Over Coverage of Apps Outages
November 12, 2010

That’s lower, he points out, than the 30 to 60 minutes average unplanned downtime that, according to a recent Radicati Group, hit on-premise e-mail systems, which also cost more to acquire, install and maintain than Google Apps.

Don’t let e-mail run your work life
November 1, 2010

The typical corporate user sends and receives roughly 110 e-mail messages a day, and nearly early one-fifth of those messages are unwanted, according to research firm The Radicati Group.

Endgame raises $30M from Kleiner Perkins
October 28, 2010
Atlanta Business Chronicle

The worldwide revenue for corporate web security solutions is expected to grow from more than $1.1 billion this year, to more than $2.1 billion in 2014, according to The Radicati Group Inc., a Palo Alto, Calif.-based technology market research firm.

IM Use To Grow With Features, Study Says
October 18, 2010

In 2010 worldwide instant messaging accounts will total 2.3 billion and will grow to 3.4 billion by 2014, according to the latest study by The Radicati Group Inc.

Drop the damn phone: Our devices are ruling our lives … it’s time we fought back
October 17, 2010
New York Daily News

Statistics and extrapolations by Radicati Group last year estimated the number of emails sent to be around 247 billion – per day. Eight in ten of those are spam. But that still leaves a mountain of real messages, many of them unnecessary. Fight the flood.

Pittsburgh business executives cope with deluge of e-mail in the inbox
October 15, 2010
Pittsburg Business Times

On any given day in 2010, the average corporate user sends and receives 110 messages, according to the latest E-mail Statistics Report compiled by The Radicati Group Inc. Of that total, 74 are received messages and 36 are sent. And of those 74 messages received, 13 were spam.

Is Facebook Chat Really The World’s Third-Largest Instant Messaging Client?
October 7, 2010

However, according to Sara Radicati, CEO of a technology market research firm called the Radicati Group that tracks IM clients, Facebook chat is not the third largest IM client in terms of active users. “We would not put them as third,” Radicati says. “But they are in the top five.”

Is e-mail dead? No way.
October 6, 2010
San Jose Mercury News

“People who are heavily involved with the social networking world like to say everything
except social networking is dead and dying,” says Sara Radicati of The Radicati Group of Palo Alto …”We’re finding that people are doing more of everything. People are doing a lot of e-mail, social networking and instant messaging. They are doing a lot of communication in a lot of ways. Just because social networking is growing doesn’t mean that everything else dies,” Radicati adds.

Hosted Exchange Provider Intermedia Builds Its Presence in United Kingdom
September 22, 2010

In Europe alone, Radicati Group is predicting the number of hosted Exchange mailboxes to increase to 28 million by 2014, an annual growth rate of 19 percent.

Email Overload Fix: 3 Sentence Emails
September 18, 2010

Another report [PDF] by The Radicati Group says the typical corporate user sends 36 emails and receives 61 legitimate emails during the average day.

RIM Buys Documents To Go Maker DataViz
September 8, 2010

According to industry analyst firm The Radicati Group, 33 percent of corporations worldwide currently use Microsoft Exchange as their insourced corporate messaging solution, and their market share is expected to rise to 39 percent by 2009.

Gmail ‘priority filter’ aims to save time for e-mail users
September 3, 2010
CMS Wire

According to the Radicati Group, over 294 billion e-mails are sent on a daily basis, with that figure set to nearly double by 2013. At present the typical corporate user receives about 110 messages per day.

SMB Tech Roll-up: HootSuite Readies Blackberry Offering, SMBs Take to Hybrid SaaS
September 2, 2010
CMS Wire

Priority Inbox targets the average corporate worker, who, according to an e-mail statistics report from The Radicati Group, sends and receives more than 150 messages per day.

Gmail introduces “Priority Inbox”
August 31, 2010

According to a digital research made by the Radicati Group, more than 294 billion emails are sent and received daily. The typical corporate computer averages about 110 emails everyday.

Google launches Priority Inbox to overcome e-mail overload
August 31, 2010
TopNews United Kingdom

As per estimates by Radicati Group, in 2010, a total of 294 billion e-mails are sent daily with the typical corporate user sending and receiving about 110 messages per day.

Gmail Gets Enhanced with Priority Inbox
August 31, 2010

A tremendous amount of time is spent managing e-mails every day. In fact, the Radicati Group noted that in 2010, 294 billion e-mails are sent daily. The typical corporate user sends and receives roughly 110 messages a day.

Google’s Plan For The Spammy-‘Not-Spam’ Email In-Box Filler
August 31, 2010
Media Post News

Presently, over 294 billion e-mails are sent daily, while the average corporate computer user sends and receives about 110 e-mails, According to digital researchers the Radicati Group.

Google launches Priority Inbox to deal with email overload
August 31, 2010
The Vancouver Sun

Google has collected some stats on the problem, including a report from the Radicati Group that says the typical corporate email user sends and receives 110 emails a day.

Google’s priority inbox aims to conquer e-mail overload
August 31, 2010
BBC News

The Radicati Group has said that in 2010, 294 billion e-mails are sent each day with the typical corporate user sending and receiving about 110 messages a day.

Gmail looks to clear clutter with Priority Inbox
August 31, 2010

According to digital researchers the Radicati Group, the typical corporate computer user sends and receives about 110 e-mails every day.

Impressive New Feature Makes Gmail’s Inbox Smarter
August 30, 2010
Giga Om

According to research firm The Radicati Group, a typical corporate user sends and receives about 110 messages every day, while nearly 294 billion emails are sent every day. The average number of corporate emails sent and received per person per day will climb to 228 before 2010 is over.

This message will self-destruct
August 23, 2010
Baton Rouge Business Report

The number of worldwide e-mail users is expected to reach 1.9 billion by 2013, according to the California-based Radicati Group, a technology market research firm. One-fourth of all e-mail accounts belong to corporate users. In two years, worldwide e-mail traffic is expected to total 507 billion messages per day.

Google’s Wave flop: Spare us the warm fuzzies
August 20, 2010
The Register

Consider: e-mail reaches 1.4 billion people, according to Radicati, and took 39 years to hit that penetration.

Saudis Lift BlackBerry Ban: More Governments Want Access to Corporate E-Mail Servers
August 19, 2010
Riskmetrics Group Blog

In May 2009, technology market research firm The Radicati Group estimated that in 2009, 247 billion email messages were sent every day—more than 2.8 million a second—by 1.4 billion email users.

New software keeps e-mail from being misconstrued
August 13, 2010
TMC News

Still, e-mail remains a productive way to conduct business, said Sara Radicati, president and CEO of the Radicati Group, a Palo Alto, Calif.,-based market research firm that specializes in the computer and telecommunications industry.

Google’s free Apps click with entrepreneurs
August 11, 2010
Crain’s New York Business.com

Microsoft, for instance, accounts for more than a third of corporate e-mail, according to research firm The Radicati Group.

5 things that are disappearing
August 3, 2010
Quad-City Times

A technology research company, Radicati, claims there are 250 billion e-mails sent each day. Half a trillion text messages were sent in 2004.

Stop yourself from making egregious e-mail errors
July 28, 2010
CNN Tech

We’re all pretty much constantly sending missives around the web. In 2009, worldwide e-mail traffic amounted to 247 billion messages per day, according to market research firm Radicati.

Email archiving solutions, policies critical to compliance
July 22, 2010
Messaging Architects Blog

As more regulations come forward and companies plan for solution upgrades, the email archiving market will likely expand greatly in coming years. In fact, market research firm the Radicati Group recently reported email archiving would grow to a $6.1-billion-per-year industry by 2013.

Do Your Job Better
July 20, 2010
The Chronicle of Higher Education

According to the Radicati Group, a company that publishes statistics on the use of e-mail and instant messaging, worldwide e-mail messages totaled 247 billion a day in 2009. By 2013, that figure is expected to double to 507 billion messages a day.

Simple Steps To Compliance: Archiving Electronic Messages For Competitive Advantage
July 20, 2010
Headlines Dot Com

Bу 2011, thе market fοr email archiving solutions wіƖƖ increase nearly 10-fold tο аƖmοѕt $6.1 billion, up frοm $796 million іn 2006, according tο independent market research firm Thе Radicati Group.

Email security best practices to reduce information theft risk
July 13, 2010
Computer Technology Review

In its May 2010 report, the Radicati Group indicates that these data leakage and policy management solutions are “often easier (and less expensive) to acquire from an archiving or e-mail security vendor as an add-on to an existing solution”.

Microsoft Partner: 25 Facts Partners Should Know About Microsoft
July 12, 2010
Channel Insider

The Radicati Group expects Windows SharePoint Services to grow by an average annual rate of 7 percent through 2013.

TBBJ: Cruise line to help with oil cleanup, HSN email lawsuits, Legoland begins building
July 9, 2010
ABC ActionNews

It’s fueling an e-discovery industry that, along with data-loss prevention, could top $2 billion by 2013, according to The Radicati Group Inc.

Buyers’ Guide for Hosted Exchange Services Available
July 8, 2010

This should scare you: According to an Intermedia (News – Alert) blog entry, according to a 2009 Radicati Group study, “more than 67,000 American businesses rely on an out-of-date Microsoft Exchange server for their e-mail, calendar and address books.”

Brainshark Launches Brainshark Mobile for On-The-Go Access to Multimedia Presentations on Smartphones and the iPad
June 29, 2010

With more than 1 billion people expected to access their e-mail via mobile by 2013 according to the Radicati Group, Brainshark Mobile helps companies immediately reach employees in the field and support greater enterprise mobility.

Businesses ‘struggling to get on top of mobile email’
June 28, 2010
Outsourcery News

According to the latest research carried out by the Radicati Group, the number of hosted email mailboxes being used across the Europe, Middle East and Africa (EMEA) region is set to exceed 640 million by the end of 2014, with many accessed through wireless mobile broadband.

Hosted Microsoft Exchange a solution to email problems
June 22, 2010
Outsourcery News

According to research from Radicati Group, the total number of hosted email mailboxes in Europe, the Middle East and Africa will rise from the current level of 536 million to 641 million by 2014.

Bosses ”need to get a grip of email systems”
June 22, 2010
You at Work

According to research from Radicati Group, the total number of hosted email mailboxes in Europe, the Middle East and Africa will rise from the current level of 536 million to 641 million by 2014.

Companies ‘still struggling to handle email’
June 22, 2010

His comments followed a report by Radicati Group study published last week which revealed the installed base of hosted email mailboxes in Europe, the Middle East and Africa is expected to grow by around 20 per cent to 641 million between 2010 and 2014.

Do businesses have a handle on their emails?
June 22, 2010
Women in Technology

According to research by Radicati Group, the market is growing, with business and consumer accounts in Europe, the Middle East and Africa (EMEA) expected to grow from 536 million mailboxes in 2010, to 641 million mailboxes by 2014.

Open Thread: The End of Email?
June 17, 2010

To further complicate the situation, tech market research firm the Radicati Group released a report in April which estimated that social networks will grow at a remarkable pace in the next few years–but it also showed that worldwide email usership would balloon as well.

Email could become obsolete, predicts Facebook COO
June 17, 2010

Its use is also expected to increase, with the number of email accounts globally rising from 2.9bn now to 3.8bn by 2014, according to a report by the Radicati Group. Across the same period, the number of social network accounts is set to increase from 2.1bn to 3.6bn.

The end of e-mail?
June 17, 2010
BBC News dot.Maggie Blog

A report by the Radicati Group says that e-mail is still on the rise and projects that e-mail accounts will increase from 2.9 billion today to over 3.8 billion by 2014. At the same time, social networking is predicted to climb from over 2.1 billion accounts in 2010 to over 3.6 billion by 2014.

Mobile internet stats roundup
June 16, 2010

An October 2009 report from the Radicati Group suggested there were 139m mobile email users in 2009. This number is predicted to rise to over 1bn by the end of 2013.

Microsoft Plots a Comeback for Its Smartphone OS
June 8, 2010
Sci-Tech Today.com

“Exchange remains an industry standard with an annual growth rate of 11 percent and an expected install base of 347 million mailboxes by 2013,” Bryan observed, citing a 2009 report from the Radicati Group.

Email Archiving: A Solution Accepted By Many
June 8, 2010

A report by the Radicati Group in 2009 approximated that the global market for the email archiving stand-alone application would spike from a ‘low’ of $2.1 billion in 2009 to well above $5.1 billion in the year 2013.

Instant messaging: This conversation is terminated
June 7, 2010

IM is enjoying a resurgence. Research house Radicati predicts there will be more than 3.2 billion IM accounts worldwide by 2013, up from 2.1 billion last year, and Blackberry maker Research in Motion has recently added hosted IM to its product portfolio.

Remember the Alureon: Rootkit Sinks Its Roots
May 25, 2010
Microsoft Certified Online Professional Magazine

These new features come as the folks at Redmond are now comparing such spam data for Hotmail to that of Google’s Gmail as outlined in the recent Radicati Group white paper.

‘Avalanche’ Group Linked to Fraud
May 25, 2010
Banking Info Security

…research firm, Radicati Group, estimates that in parts of 2009 the number of emails sent per day was around 247 billion.

Instant messaging: This conversation is terminated
May 24, 2010
BBC News Magazine

California-based IT research firm The Radicati Group estimates that there are 2.4 billion IM accounts worldwide, rising to 3.5 billion by 2014.

Was that you at Starbucks e-mail? Don’t bite
May 17, 2010
MSNBC, Tech News Daily

According to technology market research firm The Radicati Group, Inc., worldwide e-mail traffic totaled 247 billion messages per day in 2009. By 2013, this figure will more than double to 507 billion messages per day.

Openwave launches Email Mx Stateless edition
May 17, 2010

“Today’s email users expect a much richer experience that is also much more storage intensive,” said Quoc Hoang, industry analyst, Radicati Group. “As a result, service providers must support all the content being shared and stored or risk losing subscribers. Reliable email solutions that offer a low-cost storage and are highly scalable will help operators stay competitive.”

Are You Ready for the Mobile Revolution?
May 17, 2010

The Radicati Group recently projected that more than 1 billion consumers will be accessing e-mail on their mobile phones by the year 2013. This is compared to fewer than 200 million that did so last year.

Social networking: Is it for you?
May 11, 2010
Haveeru Online

One of the latest studies entitled “Social Networking Market, 2010-2014,” conducted by California-based The Radicati Group Inc, projects that the worldwide Social Networking accounts will total over 2.1 billion in 2010. By year-end 2014, the Group expects worldwide Social Networking accounts to grow to over 3.6 billion.

Microsoft gets its Exchange cloud in order
April 28, 2010
San Francisco Chronicle

“Microsoft would like to believe everyone is talking about putting e-mail in the cloud, but … nobody is rushing to do it just yet,” says Sara Radicati, president and CEO of The Radicati Group, a market research firm. Indeed, so far Microsoft has just a handful of enterprise customers using its online offering. “The vast majority are businesses with 5,000 users or less,” she says. Mass adoption among large businesses, if and when it comes, is likely to roll out very slowly, she predicts.

Archiving Obligations Extend Beyond Email
April 28, 2010
Information Management Online

Masha Khmartseva, senior analyst at Palo Alto, CA-based research firm Radicati Group, says that despite regulatory mandates, 90 percent of the content that is archived is still email. “The reality is that many [securities] firms may not be in compliance” with the requirement that instant messages be archived, she says.

CommuniGate Systems Keeps Businesses as Usual During Volcanic Chaos
April 27, 2010

In 2009, CommuniGate Systems was recognized as a Top Player in Messaging Platforms for Hosted E-Mail Providers by the Radicati Group in its 2009 Radicati Market Quadrant report, TMCnet reported.

Go green, the email way to save earth
April 21, 2010

According to the study by Radicati Group, the installed base of hosted email mailboxes in APAC is expected to grow from 675 million mailboxes in 2009, to 998 million mailboxes by 2013 (look at all segments of the Asia/Pacific hosted email market, including: ISP/webmail email, hosted business email, and managed business email).

Email Still Growing, Challenged by Social Nets
April 20, 2010

Despite the growing importance of social networking in people’s online lives, email continues to grow on a worldwide basis, according to the latest research from Radicati Group. Global email accounts will increase from 2.9 billion in 2010 to 3.8 billion in 2014, the company projects.

Our View: Profound postal problems
April 15, 2010
The Gadsden Times

Those figures pale when compared to e-mail. We couldn’t find a breakdown by country, but it’s safe to assume a significant portion of the 9 trillion e-mails sent worldwide last year, according to an estimate by the Radicati Group, involved the U.S. (Omit the 81 percent of all e-mails estimated to be spam, according to security software specialist McAfee, and the total still would be significant.)

Radicati Group Conducts Extensive Market Analysis for Recent MS products
April 12, 2010

In its latest study, “Microsoft (News – Alert) Exchange Server and Outlook Market Analysis, 2010-2014,”, Radicati has made an effort to provide an in-depth analysis of the market MS Server and MS Outlook. The study includes market share, business size, region and breakouts by vertical industry.

What I Have Learned From Spammers
April 12, 2010

The truth is that spam (and malware sent via spam) has actually helped innovate an entire industry to the tune of $4 billion in 2008 revenue, according to the Radicati Group, with projected revenue to exceed $6.2 billion in 2012.

EMC SourceOne email supervisor monitors email
March 10, 2010
Fierce Content Management

Sara Radicati, CEO of The Radicati Group believes that it’s prudent for all organizations to get a grip on electronic communications.

EMC Offers Email Compliance App
March 9, 2010

EMC has introduced software for monitoring inbound and outbound email and instant messages for compliance with corporate policies and government regulations.

EMC Expands Portfolio of Information Governance Solutions With EMC SourceOne Email Supervisor
March 8, 2010

“Supervision of electronic communications has become increasingly important for all industries and business functions and customers should consider it as an essential element of their information governance strategy,” said Sara Radicati, CEO of The Radicati Group, a leading analyst firm specializing in messaging. “Automated monitoring solutions such as the EMC SourceOne Email Supervisor allow organizations to incorporate e-mail supervision as part of the process for reducing costs and mitigating risks.”

Toolbox: How to Choose Your Antispam Strategy
February 18, 2010

At the most basic level, enterprise antispam systems protect organizations against e-mail-related threats by identifying and removing junk mail and malicious messages. Some of the major threats, according to Radicati Group, include viruses, directory harvest attacks and denial of service attacks.

USA.NET Selects Cloudmark® to Extend Messaging Security for More than One Million Mailboxes
February 16, 2010

Cited as the “Top Player” for the hosted business email market by The Radicati Group, Inc., USA.NET is SAS 70 Type II Audited, Microsoft Gold Certified, a member of the Microsoft Technology Adoption Program for Exchange, and winner of the Microsoft Excellence Award for Exchange Hosting Solutions.

HP brings corporate compliance tools up to speed with social media
February 16, 2010
Venture Beat

The Radicati Group estimates that 87 percent of organizations using Microsoft SharePoint are using it for collaboration with Web 2.0 content such as calendar items, discussions, wikis and blogs.

SharePoint Gets Its Own iBOLT for ERP Integration
February 16, 2010

Installations of Office SharePoint Server are growing at an annual rate of 25 percent, according to a report last year from the Radicati Group, and the upcoming release of Office SharePoint Server 2010 may spur more interest in the suddenly popular application.

Google Buzz Won’t Weaken Facebook
February 10, 2010
Business Week

Gmail “requires a certain comfort level with computers that the broader population doesn’t have,” says Palo Alto [Calif.]-based technology researcher Sara Radicati.

Webmaster: Launching e-mail campaigns that work
February 4, 2010
Savannah Morning News

A May 2009 report by technology market research firm The Radicati Group estimates there are 1.4 billion users in 2009, and that’s expected to rise to 1.9 billion by 2013.

University of Alabama School of Law adds class in electronic evidence
January 28, 2010
The Birmingham News

Estimates from the Radicati Group, a Palo Alto, Calif.-based market research firm, indicate that more than 210 million e-mails are sent worldwide daily, and more than 1 trillion text messages were sent worldwide in 2008. Some of them, inevitably, end up in court.

Internet 2009 in numbers
January 24, 2010
Catholic Online

* 90 trillion – The number of emails sent on the Internet in 2009.
* 247 billion – Average number of email messages per day.
Email stats from Radicati Group.

Lotus wins client from Microsoft
January 23, 2010
The Boston Globe

Analysts agree that Microsoft has steadily taken away share from Lotus in the messaging market. Radicati estimated that Microsoft holds about 39 percent of the market, to 30 percent for Lotus, and added that the gap keeps growing. “We’re basically seeing the spread between IBM and Microsoft grow by about two percentage points per year,’’ she said.

VBrick Announces New Appointments to Its Executive Team
January 12, 2010

Howard’s impressive business track record and industry thought leader status have earned him accolades from top analyst firms including Frost & Sullivan and The Radicati Group.

The Coming Tornado: Cloud in the Enterprise
January 10, 2010

According to a study by The Radicati Group, companies with onsite email solutions averaged 30-60 minutes of unscheduled downtime and 36-90 minutes of planned downtime per month in 2008.