Key Statistics on adoption of Instant Messaging and Mobile Messaging across business and consumer users

For Immediate Release
Contact: admin@radicati.com
The Radicati Group, Inc.
(650) 322-8059

Palo Alto, CA – March 16, 2015 – A new study from the Radicati Group brings together statistics and forecasts for Instant Messaging (IM) and Mobile Messaging (also referred to as Mobile IM or Mobile Chat). It includes data on both business and consumer adoption.

The business use of IM is currently growing at a much faster pace than the use of IM by consumers. This is due to the fact that IM use in the workplace can be tightly monitored and controlled by IT and users are expected to use it much in the same way they use email.

Mobile Messaging (also referred to as Mobile IM or Mobile Chat) has shown explosive growth particularly with consumers and young users, however, in time we expect to also see strong adoption of Mobile Messaging among business users, thanks to its simplicity and immediacy.

According to the report, the number of worldwide Instant Messaging (IM) accounts, not including Mobile Messaging, totals over 3.2 billion in 2015. This figure is expected to reach over 3.8 billion by the end of 2019.

To order a copy of the study, or for additional information about our research, please visit our web site at https://www.radicati.com or contact us at 650-322-8059.