May 2009
By Radicati Team • Jun 8th, 2009 • Category: OtherRadicati Study Analyzes Unified Communications
May 28, 2009
TMCnet
The latest study by The Radicati Group, titled “Hosted Unified Communications Market, 2009-2013,” provides analysis of the field, including installed base and revenue market share by vendor, four-year forecasts, and breakouts by region and business size.
IBM, Avaya deals signal IP telephony quality control’s coming of age
May 21, 2009
SearchUnifiedCommunications.com
“Call quality hasn’t always been very good,” admitted Sara Radicati, president of Palo Alto, Calif.-based Radicati Group, a communications analysis firm. But call quality monitoring technology and the underlying IP telephony architecture that vendors sell have improved to the point where many enterprises now know not to settle for less than the best.