By • Dec 8th, 2008 • Category: Radicati in the News

VoIP Planet Trends How Will Economic Downturn Affect VoIP Industry?
December 22, 2008

The Radicati Group predicts steady growth in the on-premises corporate unified communications (UC) market, with revenues swelling from $730 million worldwide this year to over $1.5 billion by 2012.

Burst of lawsuits boosts electronic discovery firms
December 12, 2008
San Francisco Business Times

The Radicati Group, a Palo Alto technology market researcher, said in a report last month that the e-discovery and data loss prevention market will reach more than $837 million by the end of the year, and then rise to more than $2 billion by 2012.

How Will Economic Downturn Affect VoIP Industry?
December 5, 2008
Enterprise VoIP Planet

The Radicati Group predicts steady growth in the on-premises corporate unified communications (UC) market, with revenues swelling from $730 million worldwide this year to over $1.5 billion by 2012.

Economic Climate Will Accelerate Cloud Computing
December 5, 2008
Ajax World Magazine

Hosted eMail accounts grew from 1 billion in 2006 to 1.6 billion in 2008 and will be at 2.2 billion in 2012, according to Radicati Group.

Report Examines Future Plans for Corporate UC Deployment
November 24, 2008

In the recent survey conducted by the Radicati Group, a significant percentage of survey respondents, or 19 percent, indicated that they were already deploying a UC solution. An additional 52 percent of respondents reported that they plan to deploy a UC solution in the near future.

MXsense Launches Web-Based Email Archiving Solution
November 19, 2008
Data Storage Connection

According to The Radicati Group, an industry research firm, email archiving solutions offer interactive, long-term storage of email in a separate file store, with easy search and retrieval capabilities.

The End of Instant Messaging [As We Know It]

November 17, 2008

According to Palo Alto-based technology researcher The Radicati Group, consumer IM traffic will grow to 711 million users worldwide in 2011, a 43% increase from 2008.

Report: SaaS Unified Communications to Quadruple by 2012
November 7, 2008

Unified Communications delivered as SaaS is experiencing strong growth as companies throughout the world are discovering the benefits that it can provide. According to recent research by The Radicati Group Inc., the market volume will quadruple by the year 2012.

Tame unwieldy inbox to gain control of time
November 2, 2008
Democrat and Chronicle

According to a study by the Radicati Group, an organization that provides research on topics such as messaging and collaboration, security and e-mail archiving, more than 170 billion e-mails are sent every day.

Experts reveal e-mail nightmares, safety tips
October 20, 2008

With some 55 billion e-mails being sent daily (not including spam), according to e-mail archiving company The Radicati Group, misdirected e-mails have become the online equivalent of a wrong number. They’re unavoidable, annoying — and often embarrassing.

Email compliance: Get it right
October 15, 2008
News 24

Statistics, extrapolations and counting by Radicati Group from August 2008 estimate the number of emails sent per day (in 2008) to be around 210 billion.

Company gives computers to its employees — for keeps
October 13, 2008

Another analyst, Sara Radicati, of the Radicati Group, disagreed, saying that having employees be their own IT departments would create too much of a burden — more work, in effect, over the work that they already have.

Post office defies e-mail and SMS
October 10, 2008
Daily Nation

A study by Radicati Group, a firm that carries out research on messaging, e-mail archiving, regulatory compliance, wireless technologies and web services among others, puts at around 210 billion the number of e-mails sent per day as of last August.

Dexrex’s tech puts you in IM control
October 10, 2008
Mass High Tech

Globally, the number of IM accounts is projected to grow from 1.06 billion in 2007 to 1.7 billion in 2011, according to the Radicati Group Inc., a California-based research firm focused on the messaging market.

IronPort bolsters spam protection
October 9, 2008

A recent report from The Radicati Group predicted that spam levels will rise from 78 per cent to 83 per cent within the next four years.

Cost-cutting key to keeping unified communications in slow economy
October 9, 2008
Unified Communications News

“Right now we’re not seeing any impact yet. We’re in the tail end of the year, everyone’s made their budgets and they’re just executing on bills,” said Sara Radicati, president and CEO of The Radicati Group Inc. “I think that every company will do a hard reassessment of all of their IT projects and spending going forward.”

Email compliance – how to get it right
October 9, 2008

Statistics, extrapolations and counting by Radicati Group from August 2008 estimate the number of emails sent per day (in 2008) to be around 210 billion.

Company Gives Unusual Laptop Leeway
October 8, 2008

“We live in a complex world, so it is easier to manage and know where your data is and what is being done with company-sensitive information if you have a little more control,” Radicati said.

BYOC: Company gives workers unusual laptop leeway
September 25, 2008
The Associated Press

“We live in a complex world, so it is easier to manage and know where your data is and what is being done with company-sensitive information if you have a little more control,” Radicati said.

You’ve got mail
September 12, 2008
Evansville Courier & Press

The volume of global e-mail, now at 210 billion per day, is expected to hit 297 billion by 2010, according the Radicati Group, a market research firm.

Nokia tries a business rebound by extending Exchange services
September 10, 2008

In the global business e-mail market, Microsoft Exchange is the leader, too, but with a market share of only 37%, according to an estimate by Sara Radicati, CEO of The Radicati Group.

Unified Communications won’t displace insecure IM
September 10, 2008

The research group (The Radicati Group) expects the number of public IM messages this year to dwarf enterprise IM by a factor of eight to one. That ratio will hold in 2011, when 82 billion public IM messages are expected to be sent. Radicati does see the number of enterprise IM users world-wide doubling to 127 million in 2011 from 67 million this year.

Can open source replace Microsoft Exchange?
August 27, 2008
Computer World

Sara Radicati, CEO of The Radicati Group, estimates that in EMEA (Europe, Middle-East and Africa) open-source e-mail servers, lead by Germany-based Tobit and Axigen of Bucharest, Romania have about 10 percent of the business e-mail market. Still, Radicati also estimates that Exchange is the dominant e-mail/groupware server with 37 percent of the world e-mail business market.

Companies finding ways to cope with large volumes of electronic messages
August 23, 2008
Online Athens

The Radicati Group estimated daily e-mail volume in the United States was about 210 billion messages a day, and that number nearly will double – to some 420 billion – within the next four years.

BreakingPoint Adds Windows Live Messenger Protocol to Expanding List of Real Application Traffic Critical for Authentic Network Equipment Testing
August 20, 2008
The Earth Times

Market research firm Radicati Group estimates the worldwide number of IM accounts at 1.06 billion in 2007 and growing to close to 1.7 billion by 2011.

Hosted e-mail seats will grow 40% by 2012, survey says
August 14, 2008
Network World

The number of hosted e-mail seats will grow by nearly 40% in the next four years, with small-to-midsize businesses contributing to a portion of the boost, according to a new study by The Radicati Group. The study shows there are nearly 1.6 billion hosted e-mail seats today and that number by 2012 will hit 2.2 billion, which represents an annual average growth rate of 9%.

Report: Hosted Business E-mail Market Set for Growth Through 2012
August 13, 2008

In a recent report, The Radicati Group examined the hosted e-mail market and made growth predictions for the period of 2008-2012. The Radicati Group divided hosted e-mail providers into three categories: hosted business e-mail providers, Internet service providers (ISPs)/Webmail providers, and manager e-mail providers. The firm predicted that, during the next four years, many small and medium-sized businesses (SMBs) will switch to hosted business e-mail solutions.

Who’s Who in Videoconferencing
August 12, 2008
San Jose Mercury News

“The mounting headaches of e-mail, including clutter and spam, have stoked more interest in real-time communications based around instant messaging”, said analyst Sarah Radicati, whose Palo Alto-based Radicati Group focuses on that market.

CommuniGate Systems Delivers Pronto! Unified Communications Client Version 2.2
August 12, 2008
The Earth Times

“There is a growing market need for solutions that can deliver the many advantages of unified communications to enterprises through a SaaS delivery model,” states Sara Radicati, CEO of The Radicati Group, Inc. “Messaging and collaboration platforms that can integrate video, voice and more into an effective solution are particularly in demand in the market today.”

You’ve got mail – a ton of it
August 9, 2008
Miami Herald

Daily e-mail volume is currently at 210 billion messages a day worldwide. By next year, The Radicati Group, a technology market research firm, predicts it will increase to 247 billion.

Facebook Scrambles to Squash Worm
August 9, 2008

Facebook reported this week it had blocked links to malicious Web sites that affected a small percentage of its users. “This happens every time some cool new technology comes along that attracts a lot of users,” Sara Radicati, president and CEO of the Radicati Group, told InternetNews.com. “We’ve seen it with e-mail and instant messaging; their popularity makes them a become a big target for the bad guys.”

Say no to Spam

August 8, 2008
IT Voir

According to the study made by Radicati group, spam mails constitute 70% of the total traffic on net and this number is expected to be 79% in next year.

Lost in the Post
August 5, 2008

With today’s technology, it’s easy for confidential data to leave the workplace- through CD’s, DVD’s, laptop disks, USC sticks, and especially e-mail. The Radicati Group predict that next year, the average business user will be sending and receiving in excess of 160 emails a day, more than 30 of them with attachments.

Mozilla leads push to reimagine Web browsers

August 4, 2008
SF Gate

Mozilla Labs is trying to make some creative changes to the future of internet browsing. “They are trying to show that they are taking the leadership of the designers and they are looking to innovate in the areas where there is still room for innovation,” said Sara Radicati, president of the Radicati Group, a technology market research firm in Palo Alto. “It has been a very static area. There is not a lot more that you can do in terms of the functionality, but there is always something that can be done about the look and feel of the browser, and that’s where the public is always happy to see changes.”

E-Mail Management Calculator Tallies Return on Investment
July 31, 2008
Government Technology

E-mail is an indispensable business tool, and its presence in the workplace continues to increase. According to research by The Radicati Group Inc., employees will spend an average of one-third of their workday in 2008 managing e-mail — writing new messages, replying, forwarding and searching for older correspondence. That figure is projected to jump to 41 percent in 2009.

Ambitious Meebo picks up partners
July 17, 2008
Silicon Valley.com

Meebo, the 3-year-old Mountain View start-up recognized as a trailblazer in Web-based communications, unveiled eight new partnerships on Wednesday that could potentially add 55 million users to its growing instant-messaging service. “There’s a lot of movement and excitement in the [live communication] field,” said Sarah Radicati, analyst and chief executive of the Palo Alto-based Radicati Group. “It’s a very lively space, changing very quickly.”

A Better Social Search Engine?
July 16, 2008
Internet News

Analyst Sara Radicati has not tried Delver yet but said any venture of this kind has to win over users already comfortable with other tools, such as Google, for search. “Even with regular Web search I think users often don’t know how to deal with all the results that are returned,” Radicati, CEO of The Radicati Group, told InternetNews.com. “You can get all kinds of fascinating information, but it can be overwhelming.” For Delver to be successful, Radicati said it must attract early adopters comfortable using new tools and hope a viral marketing or strong word-of-mouth campaign can grow its user base. She thinks Delver could catch on if it can help the average user find more selective, relevant results.

SaaS Best Path for SMB Unified Communications
July 14, 2008
Small Business Computing

At a recent webconference, a panel of UC experts said that small to mid-size businesses eyeing unified communications should consider the software as a service (SaaS) approach. There’s been a fairly slow up tick [with SMBs] so far but that’s due to change very soon,” Sara Radicati, president, Radicati Group, told Web conference attendees. Market drivers include more SaaS options, faster connectivity and SMB interest in building virtual workforces. “There are lots of elements coming together pushing it along,” said Radicati.

Creativity can thrive, if you keep the e-mail in check
July 13, 2008

Workers today are faced with increasing information overload- the emails, phone calls, instant messages, digital documents, meetings, conference calls, and text messages are continuing to add up. We’re spending a good deal of the day dealing with interruptions. Workers get an average 156 e-mails a day, according to the Radicati Group Inc., a research group.

IVR Technologies Releases Callback Add-In for Microsoft
July 3, 2008
Los Angeles Metro
IVR Technologies, Inc. announced the addition of the Callback Add-In for Microsoft Office Outlook 2007 to its Talking SIP suite of innovative and revenue driving applications. According to the Radicati Group, Microsoft Office Outlook has over 60% of the corporate e-mail client market. As the defacto e-mail client and with millions of users worldwide there is tremendous potential for the Callback Add-In.

Unified Communications opportunity can be lost by mad management
June 26, 2008
Search Unified Communications

“I think unified communications is going to compound this problem,” said Sara Radicati, president of Palo Alto, Calif.-based Radicati Group. “But the problem is not with the technology, it’s that the whole style of working is changing, the whole relationship between employer and employee is changing.” Radicati said the problem is particularly acute in the U.S., where long work hours and loads of email are something of a status symbol. “Anyone in a professional field is expected not to have any work hours anymore,” she said. “You come out of the shower and you check your BlackBerry.”

Fear Holds Back Hosted Email Archiving
June 26, 2008

Despite the benefits and increasing popularity of the Software as a Service (SaaS) model, companies are still wary about the idea of farming out data archiving to a partner. Just 24 percent of enterprises are using hosted archiving solutions, compared to 76 percent using on-premise technologies, according to a new study by the Radicati Group, a research firm.

Xobni Integrates With LinkedIn to Provide Instant Contact Information for Outlook Publication: PR Newswire
June 26, 2008
PR Newswire

The Radicati Group, an email research firm, estimates that 210 billion emails are sent every day, and predicts that by 2012 that number will grow to 419 billion. This enormous growth in email volume leads to substantial information overload, exactly the problem Xobni is helping people combat.

Clive Thompson on How Email Bots Can Deal With Your Overstuffed Inbox
June 23, 2008
Wired Magazine

Studies show that there are 77 billion corporate email messages sent every day, worldwide. By 2012, that number is expected to more than double. The Radicati Group calculates that we already spend nearly a fifth of our day dealing with these messages; imagine a few years down the road, when it takes up 40 percent of our time.

Younified Comms, Announces World’s First Multi-Currency Business Email Service
June 22, 2008

The World’s first multi-currency Email service allows personal businesses to gain global advantage and economies of scale with the local payment options they need. A study by the Radicati Group Inc. states that by 2009 there will be in excess of 250 million Email mailboxes being used by businesses employing less than 100 people. At the same time more than 280 billion email messages will be distributed globally every day.

LiveOffice to Ease SMB E-mail Archiving
June 16, 2008

LiveOffice aims to improve e-mail archiving for small to midsize businesses as well as provide better backup and security with a new hosted offering called Mail Archive. Vendor competition promises to spike, as the e-mail archiving market is predicted to swell from $1.7 billion to $6.6 billion by 2012, according to analyst firm Radicati Group.

Make It Stop! Crushed by Too Many E-Mails
June 16, 2008

Daily e-mail volume is now at 210 billion a day worldwide and increasing, according to The Radicati Group, a market research firm.

Best Practices for Mitigating Email Risk: A Free Webcast from Messaging Architects
June 16, 2008

According to a recent study by Radicati Group, six percent of workers admitted to having emailed confidential or sensitive company information to someone they were not supposed to.

Financial Firms Still Coming to Grips With E-Discovery
May 29, 2008

One of the main e-discovery problems with which firms have been grappling is skyrocketing data volumes. According to a study by The Radicati Group, in 2007 a typical corporate e-mail account was expected to generate around 4.3 gigabytes (GB) of electronic data. The number is forecast to grow to 6.7 GB per year by 2011.

Microsoft braces for major customer shift
May 19, 2008
The Star Phoenix

Microsoft Corp sees tens of millions of corporate e-mail accounts moving to its data centers over the next five years, shifting to a business model that may thin profit margins but generate more revenue. According to research firm Radicati, Exchange will run about 210 million corporate e-mail accounts in 2008, growing to 319 million mailboxes in 2012.

Top Rules for an Effective Email Communication
May 16, 2008

Email is one of today’s most widely employed means of communication. According to Email Marketing Reports, The Radicati Group estimates 1.2 billion email users worldwide in 2007. Figures are expected to reach up to 1.6 billion by 2011, as stated in a report issued by the company in October, 2007. In a previous study, dated October 2006, Radicati also estimated that approximately 183 billion emails were sent each day in 2006 and that wireless email users would grow “from 14 million in 2006 up to 228 million in 2010”.

Twenty amazing facts about the internet
May 15, 2008
Corporate Engagement

In 2006, the average corporate email user received 126 messages a day, up 55% from 2003, according to the Radicati Group, a Palo Alto market research firm.

May 3, 2008
RCR Wireless News

While U.S. consumers have been notoriously slow to embrace text messaging, they may not be so slow to move to instant messaging. The installed base of online IM fans — low-hanging fruit for MIM vendors — is already 1.2 billion, according to The Radicati Group Inc., and is expected to grow to 1.9 billion in the next four years.

No party for this birthday: Spam’s 30

May 2, 2008
Seattle Post-Intelligencer

“If I don’t do something, I get 200 to 300 spam messages a day,” lamented Sara Radicati, whose Palo Alto, Calif., consulting group tracks e-mail, instant messaging and other forms of electronic communications. The estimated cost of spam is far too squishy a number to be worthwhile, she said. But her firm, the Radicati Group, recently published a report that estimates that 78 percent of the 210 billion messages sent worldwide each day are unsolicited.

Say no to spam!
May 1, 2008
Voice Data

Everyday, email users receive hundreds of spam and junk mails that take up
bandwidth and make for difficult management. The magnanimity of the problem becomes quite evident as a 2006 study by the Radicati Group estimated that spam constituted 70% of the total worldwide messaging traffic, and this figure is expected to increase to 79% by 2010. The total number of messages circulating worldwide is projected to be 442 bn, with 351 bn as spam.

VoIP Resellers Opportunities Ahead
April 30, 2008

Today’s VoIP resellers can rest assured that there’s simply no shortage of business opportunities being presented by VoIP. Consider this: Palo Alto, Calif., based Radicati Group Inc., recently forecast that nearly three-quarters of corporate phone lines will use VoIP within the next 3 years.

Mirapoint launches industry’s most secure ’email in a box’
April 20, 2008
IT Reseller

Ideal for small to medium sized businesses, Mirapoint’s M50 Message Server is the industry’s first appliance to offer rich mail, calendaring, group scheduling and address book, coupled with integrated anti-virus and anti-spam functionality. The M50 also offers integrated anti-virus and anti-spam countermeasures that block upwards of 97 percent of incoming viruses and spam. According to research firm Radicati Group, in 2005, spam traffic will comprise 53 percent of corporate e-mail traffic. Worldwide virus traffic will reach about 900 million messages a day and 86 percent of viruses use email as a self-propagation medium.

Huddle.Net Helps Businesses Get Social

April 17, 2008
TelecomDirect News

Powerful and sophisticated new software is now enabling a growing number of businesses to utilize social networking technology to enhance their employees’ collaborative activities. The Radicati Group, a technology research firm located in Palo Alto, Calif., predicts that the business social software market will expand from $920 million in 2007 to $3.3 billion in 2011, as companies increasingly recognize how business social software can enhance information flow and team collaboration.

Email backlash takes root in tech heartland
March 31, 2008
The Peninsula

On average, individual corporate users are projected to send 47 emails every day, an increase of 27 per cent over last year, according the Radicati Group, a Silicon Valley research and consulting firm.

Booming Archiving Market to Evolve Beyond E-mail
March 25, 2008

As e-mail archiving swells to a booming $6.6 billion market within four years, it’s also undergoing a sizable shift away from its roots, according to a new report from the Radicati Group, an analyst firm. Specialized solutions like e-discovery tools are also gaining momentum, according to Radicati. There are also data-loss prevention tools that can thwart sharing of noncompliant messaging.

RPost Introduces SideNote Service to Streamline E-mail Communications
March 25, 2008

The Radicati Group reported that in 2006 the average corporate e-mail user received 126 e-mail messages per day, an increase of 55 percent since 2003.

Municipal Governments to Efficiently Manage E-Mail Archiving With Jatheon Technologies
March 13, 2008

Recent research from the Radicati Group, Inc. states that the average corporate e-mail user sends and receives 133 emails a day, equating to 16.4 MB per day of storage. This number is expected to rise to 21.4 MB per user, per day by 2010.

Office email ‘wastes time’
March 11, 2008
The Telegraph

The average employee now spends an estimated 90 minutes to two hours a day wading through hundreds of messages, much of which is basically span and junk mail, the study by The Radicati Group, a company tracking worldwide trends in email, Web services, wireless technologies and instant messaging. The study shows steady growth in email usage. Messaging traffic is expected to increase from 196 billion messages per day in 2007 to 374 billion messages per day in 2011.

Apple’s Jobs Adds Business E-Mail Features to IPhone
March 6, 2008

Microsoft leads the market for business messaging and collaboration software, with 34 percent, according to Palo Alto, California-based Radicati Group.

Microsoft Exchange Online and SharePoint Online as Web-Based Services Welcomed by groupSPARK
March 5, 2008

Microsoft’s anticipated Q4 launch should have the effect of not only increasing the market share of Exchange Server mailboxes from 135 Million worldwide, according to the Radicati Group, but also cause many SMBs to look at hosted alternatives such as Microsoft’s and groupSPARK’s offerings.

Keep your e-mail safe from legal challenges
February 19, 2008
DM News

Businesses must consider anti-spam laws, e-discovery rulings, storage and retention of e-mails. Proof of e-mails for business transactions are a must have, and companies are investing billions of dollars to protect themselves. Analysts at the Radicati Group estimate that the e-mail archiving market will hit $6 billion in 2010.

IBM’s Lotus takes aim at Office market

February 18, 2008
The Boston Globe

Researchers at Radicati Group, a Palo Alto, Calif., research firm, estimate that SharePoint has captured 34 percent of the business social software market, compared to just 3 percent for Lotus Connections. Radicati estimates that Microsoft has 34 percent of the corporate e-mail market, compared to 24 percent for Lotus Domino server.

The Growth of VoIP and Its Effect on Resellers
February 14, 2008

Today’s VoIPresellers can rest assured that there’s no shortage of business opportunities being presented by VoIP. The Radicati Group recently forecast that nearly 75% of corporate phone lines will use VoIP within the next two years.

2008 Predictions
February 8, 2008
IT Business

Research firm Radicati Group predicted that revenue for UC solution providers would grow to nearly $20 billion by 2010.

CommuniGate Systems Ignites Flash-Based Unified Communications and Media Delivery With VoIP Phone and New Extensible Modules
February 5, 2008

“Companies looking for Unified Communications today in the small- to mid-size enterprise market need complete and reliable solutions that are simple to manage,” said Sara Radicati, CEO of the Radicati Consulting group, the leading Unified Communications analyst firm. “CommuniGate Systems has strong experience in the UC market and clearly demonstrates a growing need for a single dashboard client and SaaS model of delivery.”

EBUDDY Secures €6.5 Million Series B Funding
February 5, 2008

According to research firm, The Radicati Group, the number of public IM accounts worldwide is 993 million and the market will reach an estimated 1.5 billion accounts by 2011.

Emails in Numbers
January 28, 2008

The large number of spam messages from the total traffic of received email messages (estimated by Radicati, in 2007, at 72% of all traffic) generates frequent periods of intensive server usage.

IBM rides the instant messaging wave
January 24, 2008

In one recent study, for example, the Radicati Group predicts that revenues from all IM segments will soar from $203 million in 2007 to $530 million in 2011. Radicati divides the IM market into four different segments: enterprise IM; public IM; IM clients; and IM Management/Security.

LOTUSPHERE – Microsoft: Exchange winning away Notes users
January 22, 2008

About 101 million corporate mailboxes run Notes today. That should grow to 112 million by 2011, according to predictions from The Radicati Group Inc.

Why Enterprise VoIP?
January 21, 2008

Telecommunications market research firm the Radicati Group predicted that 74 percent of all corporate telephony lines will be IP-based by next year.

Permessa Enhances Enterprise Instant Messaging (IM) Management with Business-Critical Performance, Compliance Capabilities
January 21, 2008

Already over 67 million workers used enterprise IM in 2007, with nearly double that level – 127 million users – expected by 2011. (Radicati Group).

Convergent spinoff Sage to focus on new technology
January 18, 2008
St. Louis Business Journal

Global corporate spending on VoIP is expected to reach $5.5 billion this year, up from $1 billion in 2004, according to The Radicati Group, a Palo Alto, Calif.-based computer and telecommunications industry marketing research firm. Current research by the firm shows vendors of unified communications systems recorded revenue of $652 million in 2007, and that figure is projected to surpass $1.4 billion in 2011.

Victim of the Internet Age
January 17, 2008
Las Vegas Review Journal

Every day, more than 183 billion e-mails alone get sent, according to an Internet tracking organization called the Radicati Group.

Virtual Lessons, Real Productivity
January 8, 2008
Stanford Magazine

According to a survey by the Palo Alto-based Radicati Group, in 2006 the average corporate e-mail user received 126 messages per day. Based on that figure, and assuming an average of one minute to read and respond to each message, a quarter of the typical eight-hour workday is spent wrestling with your in-box.

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