By • Jan 31st, 2014 • Category: Other

Focus will be on providing “enterprise-class support” for mobile data, apps, says Gartner

December 11, 2013

In fact, the Radicati Group is forecasting that the EMM market will reach over $3.1 billion by 2017. Vendors in the space include AirWatch, BlackBerry, BoxTone, Citrix, Fiberlink, Good, Kaspersky Lab, MobileIron, SAP, Sophos, SOTI, Symantec and Tangoe.

Canada’s housing market most overvalued in the world, Deutsche Bank says

December 11, 2013
The Globe and Mail

All of this sent me looking for stats on e-mail, texting and the like. Here’s what I found from market research firm The Radicati Group in Palo Alto, California:

The number of e-mail accounts globally is projected to rise to 4.9 billion in 2017 from 3.9 billion now.
Of that, consumer accounts are forecast to climb to almost 3.8 billion from about 3 billion in the same time frame.
Business accounts are expected to jump to 1.14 billion from 929 million.
The number of e-mail messages sent and received is projected to rise to 207 billion from 183 billion.

E-mail traffic, Radicati says, is adapting to the surge in social media and instant and text messaging.

Email Marketing: 5 Predictions for 2014

December 10, 2013
Customer Think

In 2013 there were 929 million business email accounts worldwide. This is expected to grow at 5% a year to over 1.1 billion accounts by of 2017, says The Radicati Group in its Email Statistics Report, 2013-2017. As the year draws to a close, let’s look at what email will look like in 2014.

Email Marketing Was Preferred By 77% Of Marketers, Followed By Social Media (72%)!

December 6, 2013

According to Radicati group, the estimated email users’ account is 1.9 billion. Worldwide email traffic is expected to be 507 billion messages per day in 2013.

Email signature: the overlooked marketing tool

December 5, 2013

Today, each employee sends an average 30 emails every day], and that is set to increase with figures from Radicati predicting global business email volumes will rise from 89bn per day in 2012 to 143.8bn by 2016. These corporate emails are highly relevant, sent to a defined and known business specific audience and, as a result, have open rates in excess of 90 per cent.

MailArchiva Multitenant Brings New Business Opportunities for ISP’s and Cloud Providers

November 27, 2013

With the release of MailArchiva MT, it seems, forward thinking ISP’s finally have the means to capitalize on an e-Discovery market that is anticipated grow to an est. $2.3 billion in 2016 (Radicati Group).

E-Discovery Legal Document Service Launched in Arkansas

November 25, 2013
Arkansas Business

The e-discovery industry is growing across the country, according to an October 2012 report by the Radicati Group Inc. of Palo Alto, Calif.The report said the revenue forecast for vendors and providers of e-discovery services is expected to grow from $976 million in 2012 to more than $2.3 billion in 2016.

Three Questions to Ask Before Sending Any Email

November 24, 2013

According to the Radicati Group, the average number of emails sent and received per user per day is 115. That breaks down to 78 emails received and 37 emails sent. Of the emails received, 13 of them are spam.

Pre-Event Planning that Accelerates Your B2B Lead Generation Return

November 24, 2013

Just because you send an invitation, however, you can’t assume that each and every one of them gets read. A report from the Radicati Group said that corporate employees send and receive 105 e-mails a day, and mail can end up in the circular file, so it’s easy for your outreach to become lost in the shuffle.

Talk Faster: You Only Have Seconds to Make Your Point [Infographic]

November 21, 2013

The typical corporate email user sends and receives about 115 email messages per day, according to statistics from The Radicati Group. Add in back-to-back meetings and conference calls and three hours a day of needless interruptions (download) and you’ll understand why it is so hard to get work done.

Record Numbers: Enterprise Information Management Hot for OpenText

November 19, 2013

According to research by the Radicati Group, the enterprise content management market will continue to grow from $4.4 billion in 2012 to more than $7.5 billion in 2016 — an average growth rate of 15 percent over the next four years.

The Gloves Are Off, Email VS Mobile – Infographic

November 14, 2013

There are a whopping 144.8 billion emails sent every day (Radicati Group), which is an eye-popping display of how incredibly popular this medium is.

Use Email to Reach Holiday Shoppers: 5 Big Reasons Why It Works

November 12, 2013

There are 3.6 billion email accounts in 2013. By 2016, the number will reach 4.3 billion. (The Radicati Group) Considering that 95% of online consumers use email, and that most of them check their email at least once a day, that is unparalleled penetration.

Push the Envelope: The Lost Art of Letter Writing

November 12, 2013

According to “The Email Statistics Reports,” prepared by the Radicati Group, Inc., the number of email accounts globally has grown from 3.1 billion in 2011 to 3.9 billion.

TMI! TMI! Can anyone save us from email overload?

November 6, 2013
The Conversation.com

The Radicati Group estimates that around 3.3 billion email accounts exist worldwide, of which 25% are represented by corporate account holders.

Comparing Office 365 numbers to the total Exchange installed base

November 5, 2013
Windows ITPro

I’ve elected to use data from the Radicati Group for this exercise because they have been in the business of measuring the email market for many years and therefore have a sporting chance of coming up with a reasonable estimate.

Cloud-based company expands to Cobb

November 4, 2013
The Marietta Daily Journal

According to research firm The Radicati Group, the worldwide information archiving market is expected to grow to $8 billion by 2017 – numbers that continue to fuel Smarsh’s growth.

(CNW) OpenText Reports First Quarter Fiscal Year 2014 Financial Results
October 30, 2013
The Wall Street Journal

Radicati Group names OpenText a “Top Player” in ECM market.

Email will never die: Guidelines to evolving email for the 21st century
October 30, 2013
The Next Web

According to the Radicati Email Statistics Report 2013-2017, a billion new email accounts will be created between now and 2017. Also according to Radicati, 77 percent of those new accounts will be for personal use.

3 Ways Email Is Ruining Your Productivity (and What to Do About It)
October 27, 2013

The Radicati Group estimates that employees send, on average, 37 work-related emails a day and receive 78. Even if you spend only a minute per email, that’s still nearly two hours of your day spent on correspondence.

5 Ways Email Makes Your Employees Miserable
October 15, 2013

Radicati Group estimates that employees receive around 78 business emails a day and send around 37 a day. This brings the total to around 115 emails a day (sent and received)!

Updates on tap for two email marketing service providers
October 9, 2013

Email marketing continues to be one of the most widely used methods for small-business owners to connect with existing customers, and with prospects. Research from the Radicati Group pegs revenue for this market at approximately $12 billion, and it’s expected to surpass $16 billion by 2016.

News Byte: 59% of Companies Take More Than Eight Hours to Respond to Email Inquiries
October 3, 2013
Direct Marketing News

And in 2011, technology market research firm The Radicati Group, Inc. predicted that the number of email accounts would increase from 4.1 billion in 2011 to 5.1 billion by 2015.

Businesses are neglecting email complaints in favour of Twitter
October 2, 2013
The Information Daily

New figures from the The Radicati Group predict that email accounts will grow from 4.1 billion in 2011 to 5.1 billion in 2015.

The Silent Spam Killer Has Arrived
September 28, 2013

Unknowingly, according to a detailed research by Radicati Research Group Inc., spam costs businesses $20.5 billion annually in decreased productivity as well as in technical expenses. Taking note on such tremendous cost, with the assistance of SpamExperts, businesses get more benefits such as save bandwidth, storage consumption, and ultimately the operation cost.

Grow Your Email List with an Irresistible eBook Giveaway
September 25, 2013

A two-year-old email statistics report from the Radicati Group states that the average corporate employee sends and receives 105 emails per day.

Salesforce.com: Still A Leader?
September 17, 2013

According Radicati Group, the number e-mails generated per day last year was 144.8 billion out of which 89 billion, or 61.46%, were business emails.

Hosting companies prepare for rise in number of Internet users
September 16, 2013
The Star Online

ACCORDING to market research company Radicati Group, there were already some 2.4 billion Internet users worldwide in 2012. Those same users sent over 144.8 billion emails daily. And, the numbers are expected to rise exponentially.

Smarsh Establishes East Coast Technology Hub in Atlanta

September 10, 2013

According to The Radicati Group, the worldwide information archiving market is expected to grow to $8 billion by 2017. Demand for Smarsh solutions continues to expand and diversify, and Smarsh currently provides hosted archiving and compliance solutions to more than 20,000 organizations across the U.S.

10 Email Marketing Tips for 2014 and Beyond

September 3, 2013

According to eMarketer, the number of email users in the United States will reach 236.8 million by 2017. And the worldwide numbers will grow from the current 2.4 billion to 2.76 billion over the same time period (The Radicati Group).

An ode to email

September 1, 2013

At the end of 2013, there will have been an estimated 154.6 billion emails sent per day by 2.31 billion email users in the world, according to the Radicati Group research firm. By the end of 2016, those numbers are expected to balloon to 192.2 billion emails per day and 2.76 billion users.

SilverSky Achieves New High in Monthly Recurring Revenue, Notes Continued Momentum in 1H 2013

August 22, 2013

SilverSky was also recognized by the Radicati Group as a ‘Top Player’ in its Cloud Business and Consumer Email Market, 2013-2017 report.

5 ways Microsoft Dynamics users should evaluate their Enterprise Content Management (ECM) needs

August 15, 2013

With the enterprise content management (ECM) market forecasted to grow from $4.4 billion in 2012 to over $9 billion by 2017, according to The Radicati Group, Inc., it stands to reason that a number of Microsoft Dynamics ERP and CRM users will be joining the ECM “evolution” within the next four years.

Flickr Cofounders Launch Slack, An Email Killer

August 14, 2013
Fast Company

The Radicati Group reckons that 144 billion emails are sent per day, and that’s ignoring mobile users.

Here Are 5 Ways To Take Control Of Your Inbox And Take Back Your Life

August 14, 2013

The average person who uses email for work sent and received a whopping 110 emails per day in 2012, according to The Radicati Group, a technology market research firm. And there is no end in sight: The Radicati Group estimates that the volume of business emails, which make up the majority of messages, is expected to rise at a rate of about 13 percent per year over the next few years.

Why Nigerian businesses need Google Apps

August 12, 2013

According to the research firm Radicati Group, companies with on-premises email solutions averaged from 30 to 60 minutes of unscheduled downtime and an additional 36 to 90 minutes of planned downtime per month. On this basis, the cloud is a whole lot more reliable than in-house email.

How Email Isn’t Swallowing Your Life

August 2, 2013

The Radicati Group claims the average American receives 75 business emails every day and responds to 35 of them, a figure that will only continue to rise in the coming decade.

Email Overload: Fighting a Forest Fire with a Bucket

August 2, 2013

Email is relentless as the primary form of business communication and is expected to stay that way with volume growing in double digits every year, according to Radicati Group. Some analysts project that social media could replace email, but it has thus far just cluttered up already busy inboxes with a near constant stream of notifications and updates. The time challenge may be further compounded by the result of downsizing and employees being asked to take on more work and hence more email.

How E-mail Is Swallowing Our Lives

July 31, 2013
New York Magazine

According to the Radicati Group, a technology market research firm, Americans received 75 business e-mails per day in 2012 — only a small fraction of which were spam, by the way — and sent 35. Those numbers are expected to increase, respectively, to 87 and 42 by 2016.

Email Marketing Metrics Visualised Via Heatmaps

July 30, 2013

According to the Radicati Group’s 2011 – 2015 Email Statistics Report, global email accounts continue to grow at an average of 7% per year, topping 4 billion within the next two years. This vast landscape of digital interaction offers business and increasing platform from which to engage with consumers on a personal level.

New Tool Lets Sales Managers “Clone” Their Top Performers

July 29, 2013

Email remains the primary form of business communication, and its use in business is rising 10% a year, according to the Radicati Group. Sales teams rely heavily on email. Some salespeople don’t even bother making calls any longer because executives they need to reach will only respond via email.

The Art of Irresistible Email

July 26, 2013
Harvard Business Review

Corporate employees receive and send more than 100 emails a day on average, according to tracking sites like Pingdom and Radicati. Competition for attention is fierce. So, no matter your title or department, you need to master electronic messaging to get your job done.

Yep, SAC’s Steve Cohen probably didn’t read his email

July 24, 2013
CNN Money

According to an April report from the Radicati Group, a technology research firm, there are 100.5 billion business emails sent and received per day — a figure that rises about 7-8% per year. There are 929 million business mailboxes. That could mean that each account on average would send or receive 100 messages per day, but someone at the center of a firm with lots of people reporting to him would receive a lot more.

Making Email Work for Your Business

July 25, 2013

Fifth, don’t spam your list. The Radicati Group has estimated that about 84 percent of all email traffic in 2013 will be spam.

Business Email Innovator mxHero Raises $1.25 Million, Plans More Partnerships, Products & Apps – Reaches 350,000 Users Worldwide Across 25 Different Apps

July 18, 2013
PR Web

Despite challenges from new messaging and collaboration technologies, email remains dominant. In fact, the number of worldwide email accounts is expected to increase to nearly 4.9 billion by year-end 2017, according to the Radicati Group.

Data Storage Corporation Announces Its New Business Unit Offering and Joint Venture

July 17, 2013
IT Weekly

According to a 2011 Radicati Group study the Email Archiving Market will be a $4.8 billion dollar industry by 2015 directed at healthcare, finance and education.

Exoprise Delivers Performance Monitoring for Microsoft Office 365

July 8, 2013

Revenues of the cloud-based productivity suites market is expected to increase from $1.6 billion in 2012 to $5.9 billion in 2016, according to a Microsoft Office 365 analysis and forecast report from The Radicati Group.

Sharpen your emails x 10

July 5, 2013

294 billion emails were sent in 2010—daily. You probably feel like you received most of them. (Source: Radicati Group.)

The Daily App: Tame Your Inbox With Dispatch

June 21, 2013

E-mail as we know it was invented in 1972 by Ray Tomlinson, a contractor working for ARPANET, a network first funded by the U.S. Department of Defense. Since then, the technology has slowly wormed its way into all crevices of civilian life: in 2012, over two billion people had e-mail, according to Radicati.

10 Tools To Beat Email Overload

June 18, 2013

Today employees send and receive an estimated 110 emails a day, according to the Radicati Group. That’s expected to increase to 125 by 2015.

Email Mining: An Application for Business Success

June 13, 2013
Business 2 Community

According to recent Radicati report, over 100 billion email messages are generated every day, up from 10 billion daily email just 10 years ago (data from IDC). The Radicati Group says the average corporate user sends and receives about 115 emails a day, using about 10 Mbytes of storage on a daily basis.

WWDC 2013: All About Managing Expectations

June 12, 2013
Mac News World

It’s no surprise Apple would want to improve its productivity offerings, said Sara Radicati, president and CEO of the Radicati Group.

More enterprise users are bringing their own devices to the office or hoping to use their mobile devices for business tasks when they’re on the go, and that market is largely dominated by Apple’s main competitors, she noted.

“I understand why their appetite is there,” Radicati told MacNewsWorld. “We’re seeing Apple devices get more traction in the business world, which could really open up a new market. It seems it could be its next great frontier.”

Email: The Starting Point for a Mobile Marketing Strategy

June 12, 2013
Business 2 Community

Consumers are still signing up for email, as shown by statistics clearly demonstrating that email accounts are growing. In fact, according to the Radicati Group, the total number of worldwide email accounts is expected to increase from 3.3 billion accounts last year to over 4.3 billion accounts by 2016.

How Bangalore-based start-up is modifying email

June 11, 2013
The Times of India

A study by the Radicati Group, a technology market research firm, says that though corporate and business email accounts for only 25% of mailboxes globally, they generate most of the email traffic. As of 2012, they generate a staggering 89 billion emails in a day and the number is expected to rise at 13% every year.

Next MSP Backup Move: Microsoft Exchange Server

June 3, 2013
MSPmentor Blog

My reasoning is simple: In 2012, Exchange controlled 53 percent of the corporate email market. That figure will grow to 68 percent by 2016, predicts The Radicati Group, as businesses increasingly standardize on Microsoft’s email and collaboration platform.

A single click can expose your business to cyber attacks

May 30, 2013
Baltimore Business Journal

In today’s modern business environment, sensitive data is being transferred via email, text message, over the Internet each and every moment at a dizzying rate. The number of sent emails alone is staggering, at an estimated 144.8 billion worldwide each day, according to a 2012 report from Radicati.com.

How to Set Up Yahoo Email on Nexus One

May 23, 2013
Opposing Views

Email has become a vital way of staying in touch with friends, family, co-workers and colleagues, and according to technology research firm The Radicati Group, over 144 billion emails were sent every day in 2012. Yahoo provides a mobile device-friendly version of its Web mail site, but it’s faster to access your Yahoo using your Nexus One’s built-in email app, which requires a one-time setup . Once you’ve set up your account, you’ll be notified of new emails almost as soon as they arrive, as the email app automatically checks your inbox at regular intervals.

Why an updated email database is still important

May 23, 2013

Those who think that e-mail is dead, consider these statistics: digital marketing research firm Radicati Group forecasts that the number of worldwide e-mail accounts is expected to increase from an installed base of 3.1 billion in 2011 to almost 4.1 billion by year-end 2015. While consumer e-mail accounts make up the majority of the e-mail accounts in the world – representing 75% of all mailboxes – Radicati expects corporate e-mail accounts, which right now amounts to 25%, to increase at a faster pace than consumer e-mail accounts in the next four years.

Openwave Messaging Announces Universal Messaging Suite (TM) Version 9.0

May 22, 2013
The Wall Street Journal

“Email usage is growing steadily and mailbox sizes are increasing rapidly,” commented Sara Radicati, president and CEO, The Radicati Group. “Our research shows that the number of mailboxes worldwide is growing from nearly 3.9 billion in 2013 to over 4.9 billion by 2017, representing a solid annual growth rate of 6% over the next four years. Mailbox size is also increasing, as users send and receive an average of 115 emails per day and consume an average of 13.1 MB per day of email storage.”

Three ways to reduce project failure

May 17, 2013

One of the indicators that organisations are not capturing and using knowledge effectively is the radical growth in corporate emails. A recent report by technology market research firm, The Radicati Group Incorporated, shows that the typical corporate user in 2009 sent and received 167 messages daily. This is expected to grow to 219 messages daily in 2013.

Apple Tries Patent Fight to Cool Off Samsung’s Hot New Phone

May 15, 2013

In a marketplace where consumers are demanding more productivity out of tablets, any company that can provide that enterprise capability is poised for huge gains in the crowded consumer device space, said Sara Radicati, president and CEO of the Radicati Group.

“Apple is presenting a real challenge to Microsoft and all traditional PC vendors with its tablet products,” she told MacNewsWorld. “Apple tablets provide a very streamlined, well-integrated environment that users are comfortable with for personal and business use, so it makes a lot of sense for Apple to up the ante with its own enterprise software.”

Why I’m ready to ditch my dedicated server and move to the cloud

May 13, 2013

But businesses still run on email. One recent report from the Radicati Group estimates there are 929 million business mailboxes in use, and most of them are still running on in-house servers.

Christopher Thompson’s Closing the Deal: Communication has changed for the worse

May 11, 2013
New Hampshire Union Leader

The Radicati Group, a technology market research firm in Palo Alto, Calf., estimates the average business email user will send and receive 115 messages per day in 2013. That is a staggering number. While email is a great communication tool for many business-related topics, how many of the 115 communications sent via email would have been more effective via phone or in person?

ChatWork Collaboration Platform Launches in United States with New Video Chat And Screenshare Features

May 9, 2013

But instant message accounts are projected to grow to 4.3 billion worldwide by 2016, growing faster and becoming as widely used as email (source: Radicati Group). The complete infographic about trends of IM and email usage can be viewed on this page to the right.

Cloud Distribution partners with Fiberlink to enable resellers to tap into $500m*+ MDM market

May 8, 2013

According to industry analysts, The Radicati Group, worldwide revenues for the MDM market totalled $525 million at the end of 2012. This figure is expected to grow to over $1.1 billion by year-end 2016. This represents an average annual growth rate of about 21% over the next four years.

Do Collaboration Tools REALLY Boost Workplace Communication?

May 2, 2013

Email is no longer cheap. According to the Radicati Group (2007), employees received an average of 126 emails a day in 2006, up 55 percent from 2003. Employees were spending 26 percent of their time managing email. That was predicted to grow to 41 percent of their work day in 2009. This enormous increase in usage has elevated the cost of supporting email to $17 billion annually today.

Despite Advancements in Social Communication, Email is Far From Dead

April 29, 2013

Email is very much alive and it’s still the most widely used means of communication for a variety of purposes. In fact, The Radicati Group predicts the amount of email addresses to grow at an annual rate of 6% over four years, from 3.3 billion addresses in 2012 to 4.3 billion in 2016.

UC: Potentially lucrative, definitely needed, but still currently untapped

April 25, 2013

A study by The Radicati Group in 2011 found that the value of the UC market is expected to reach $7.7 billion in 2015, almost doubling from a value of $4 billion in 2011. With the UC market demonstrating a potentially lucrative revenue-generating opportunity, operators can’t let the market to pass them by when they are in a unique position to serve it with a combination of IT and communications offerings.

5 Services to Boost Email Productivity

April 10, 2013

With the average corporate email user sending and receiving more than 100 emails a day, according to the technology marketing firm Radicati Group, that’s a lot of time hitting delete.

Midland Computer Club shares ways to avoid scams, viruses

April 10, 2013
Midland Daily News

What Piper means is that in an increasingly digital age, scams are commonplace, and so are pesky e-mail solicitations — spam e-mails made up about 90 percent of the 294 billion e-mails sent daily in 2010, technology research firm The Radicati Group said.

Webroot finds Most Enterprises Encountering Web-borne Assaults During 2012

April 6, 2013
SPAMFighter News

President and CEO Sara Radicati of Radicati Group said that it was important for every enterprise to prioritize safeguards against web-related malicious software as once malware made it into a network, its spread could disrupt the organization’s entire operation. Therefore, a balance could be attained and was necessary between allowing staff to browse on the Web and making sure corporate data was safe via implementing a robust solution for Web-security so organizations could be spared of the otherwise costly burden, Radicati explained.

The Internet just isn’t a safe place

April 4, 2013

“Protecting against Web-borne malware should be a high priority for all organizations since once inside a network, the propagation of malware can take down the entire company, effectively disabling an organization,” argued Sara Radicati, president and CEO at Radicati Group.

Ingram Micro highlights bulging UC line card

April 4, 2013

Jon Bunyard, director of the Advanced Solutions UK division at Ingram Micro, said the UC market – which is set to be worth $5.6bn (£3.7bn) globally in 2013 according to Radicati Group – is an investment area for the giant US-based wholesaler.

CSS Corp partners with AirWatch to offer comprehensive Mobile Device Management

April 3, 2013
Channel EMEA

The worldwide Mobile Device Management market is estimated to grow to USD 1.1 billion by 2016, from USD 525 million in 2012 – The Radicati Group

Email goes the way of the Dodo

April 1, 2013

The result is that consumer e-mail traffic fell 9.5 percent between 2010 and 2012, and is projected to keep declining for the near future, according to beancounters at the research firm Radicati.

Eight in 10 Companies Suffered Web-Borne Attacks in 2012

March 29, 2013
eSecurity Planet

“Protecting against Web-borne malware should be a high priority for all organizations since once inside a network, the propagation of malware can take down the entire company, effectively disabling an organization,” Radicati Group president and CEO Sara Radicati said in a statement. “Finding a balance between providing employees Web access and ensuring corporate information security requires a solid Web security solution and is an essential requirement for companies to avoid this costly liability.”

Email addiction: Why the enterprise can’t break free

March 19, 2013
ComputerWorld US

“Email is only as good as the person who organizes it,” observes Sara Radicati, president and CEO of The Radicati Group, which tracks use of email and other messaging media.
Over the years, enterprise email systems have added an ever-increasing number of sophisticated organizational tools, but “users still have to train the system, which is where it breaks down,” Radicati explains. “Users forget how they set it up a certain way, and why. Somebody who is highly organized and structured will do well with these tools, and someone who is naturally chaotic will be chaotic.”

The Perfect Storm – Dealing with an Email Blizzard in the Face of Risk

March 18, 2013
CMS Wire

In 2010, the Radicati Group issued a study stating that during that year there were approximately 294 billion emails sent per day, 90 trillion a year. That’s trillion. With a “t”.

Mereus service launched to measure research usage

March 14, 2013
Investment Europe

In a report in September 2011, The Radicati Group noted that the use of email attachments in business communications was growing rapidly. In 2011, 24% of all received email contained at least one attachment, an increase of 71% from 2010. The impact of this growth has resulted in dramatic demand for disk storage space, which saw a rise of 80% over the same period.

Google Moving In On Redmond, Literally

March 14, 2013

So who’s winning this battle? “I would say we see them neck and neck at this point,” said Sara Radicati, president and CEO of The Radicati Group, a market researcher firm that tracks enterprise use of e-mail, collaboration social networking and security software and services. “Google Apps tends to appeal more/gain more traction with SMBs and non-US customers, Microsoft seems to be doing better in small- to medium-size market in the US, so if you look at it on a worldwide basis I would say they are about even right now, whereas in the U.S. I would put Microsoft slightly ahead at this time.”

Healthcare Firm Praises Microsoft Office 365

March 12, 2013

“The cloud model is being promoted as this great cost saver,” noted Sara Radicati, chief executive officer at research firm The Radicati Group. “But you have to look at pricing and multiply it out for your own organization.”

Transform Your Business With Hosted Communications

March 12, 2013
Channel Partners Online

The Radicati Group sees the market for hosted UC alone growing from $2.8 billion in 2010 to $5.5 billion in 2014.

The Modern Rules of Customer Relationship Management (CRM)

March 12, 2013
Business 2 Community

Every day, your customers have a lot of information coming in. According to the Email Statistics Report (2011-2015) by Radicati, the number of messages that the average business email account receives in a day will rise from 72 to 84 between 2011 and 2015.

Three key principles to reduce project failure

March 8, 2013
African Business Review

One of the indicators that organisations are not capturing and using knowledge effectively – is the radical growth in corporate emails. A recent report by technology market research firm, The Radicati Group Incorporated, shows that the typical corporate user in 2009 sent and received 167 messages daily. This is expected to grow to 219 messages daily this year.

Microsoft Tweaks Office 2013 Licensing After Outcry

March 6, 2013
Information Week

“We are positively impressed that they’ve reacted so quickly to customer feedback,” said Sara Radicati, CEO of The Radicati Group, a Palo Alto, CA-based technology research firm.” Still, she also suggested the change might have limited practical effects. When asked what reasons an Office 2010 users might have to upgrade to Office 2013, she said, “To be frank, we don’t see many.”

Microsoft 365, in contrast, offers a more differentiated experience, with its cloud hooks and access to the latest versions of each program. Radicati implied Microsoft didn’t need to strong-arm users toward the new offering through restrictive licensing agreements. Customers are going to move to the cloud at their own pace, she said, adding that by changing the license terms, Microsoft has shifted from “annoying people” to “looking at the long-term picture.”

How to Get Responses from Your Emails

March 1, 2013

If you assume that people read your emails when you send them, you assume wrong. The fact is: The typical corporate email user sends and receives about 105 emails per day, according to market research firm the Radicati Group. That’s more than 500 every week — far too many for the average person to keep up with (that is, if they want to do anything other than email).

MailArchiva Helps ISP’s Expand Revenue by Offering Email Archiving in The Cloud

February 21, 2013
PR Web

For instance, the Radicati Group estimates the e-Discovery market is expected to grow from $976 million in 2012 to over $2.3 billion in 2016.

UK’s top 50 retailers failing to deliver personalised customer experiences, according to eCircle report

February 13, 2013
The Drum

If you look at the numbers, there are 3.1 billion email addresses in the world, a figure that is expected to grow to 4.1 billion by 2015 [Radicati Group, May 2011]. If you then consider that 95 per cent of people check their email accounts at least once a day [eCircle, The European Social Media and Email Marketing Study] there is immense opportunity for retailers to communicate and engage their customers.

Kill Your Email: Change the Way You Use Your Inbox

February 7, 2013
Associations Now

With 53 percent of all businesses worldwide relying on Exchange for email, according to a recent study by the Radicati Group, Exchange is one of Microsoft’s biggest success stories, and for most people, Outlook (for better or worse) is the horse driving that buggy.

U.S. Postal Service gives in to Internet; moves to kill Saturday mail delivery

February 7, 2013
Tech Hive

E-mail, meanwhile, is hugely popular. The most recent report from the Radicati Group (PDF), a market research firm specializing in electronic communication, says about 144.8 email messages are sent everyday worldwide. Admittedly, e-mail also has a big junk mail problem, just like its physical counterpart.

Google, Microsoft and others putting kibosh on phishing emails

February 6, 2013
Network World

Although an estimated 60% of email boxes today may be supported by DMARC, that leaves plenty that aren’t. (DRMARC.org points out that as of last April, the Radicati Group estimated there are 3.3 billion email accounts, expected to rise to over 4.3 billion by the end of 2016.)

Enterprise Content Management Market Braces for Growth in 2013

January 30, 2013

The Radicati Group, Inc., of Palo Alto assesses the ECM market – those solutions that help businesses manage information from creation to disposition, and at all points in between – and its expected evolution over the next four years. According to the firm, the market will grow from $4.4 billion in 2012 to over $7.5 billion in 2016, representing an annual growth rate of 15 percent.

More than 140 billion emails sent in 2012

January 26, 2013
The Australian

EMAIL is arguably more important to modern life than standard mail – almost 145 billion emails were sent globally in 2012, reports US technology market researcher Radicati Group.

Sticky Situation: 12 Steps to Recover From ‘Send’ Syndrome

January 24, 2013
Huffington Post

According to The Radicati Group Inc. Email Statistics Report, 2011-2015 ‘In 2011, ‘the typical corporate email user sends and receives about 105 email messages per day.’ That makes 525 a week, 2100 a month, 25 200 a year and 126 000 emails over the course of five years.

You vs. Your Inbox

January 23, 2013
Washington Business Journal

According to The Radicati Group, a technology market research firm, 294 billion messages are sent per day (this means that more than 2.8 million e-mails are sent every second) and around 90 percent of these messages are nothing more than spam and viruses.

Stamp Price Increase – E-Mail Looks Better and Better

January 19, 2013
Social Zoo

The post office is seeing some electronic competition. In 2012, the number of emails sent and received per day totaled 89 billion. This figure is expected to grow at an average annual rate of 13% over the next four years, reaching over 143 billion by year-end 2016, according to data collected from The Radicati Group, a technology market research firm.

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