A comprehensive survey examines attitudes and behavior of 105 business users with regards to messaging and collaboration. Survey Results include:

• Corporate Email – Number of Accounts per user, Number of Email Clients per user, Emails Sent/Received per day Statistics.

• Security & Email Hygiene – Spam, Viruses.

• Email Archiving & Compliance Usage – Archiving deployments, Filtering, and Email Forwarding.

• Instant Messaging Usage – Deployments, Sanctioned and Unsanctioned IM usage.

• Business Social Networking Software Usage –Wiki and Blog usage.

• Wireless Messaging Usage – Wireless Devices in use, Wireless “Push” Email and SMS Text Messages Sent and Received.

• Consumer Messaging and Collaboration Usage – End-users’ behavior as a consumer (i.e. outside of office hours). Number of Accounts per user, Emails Sent/Received per day, Spam, IM.

This report is aimed at identifying end-users’ behavior and preferences in regards to messaging and collaboration technologies.

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